Extra Benefits 

Helping You Get the Care You Need 

Non-emergent Transportation 

For some Paramount Elite plans, Paramount Elite will cover up to 24 one-way trips, to approved health-related locations at a $0 copay. 

Transportation options include taxi, rideshare service or van. Trips must be scheduled 48 hours in advance and mileage cannot exceed 60 miles per one-way trip, unless prior authorization is approved by Paramount Elite. 

Telehealth Services 

Telehealth connects you with a licensed provider through real-time audio and video, using your smartphone, computer or tablet. It’s a convenient option for getting healthcare from the comfort of your home.  

When you see an in-network provider for a telehealth visit, you’ll pay the same copay as you would for an in-person provider visit.

MinuteClinic^® Virtual Care™ offers care within minutes, 24 hours a day, seven days a week, including holidays, for the following conditions and more:

• Minor illnesses, like colds, the flu, seasonal allergies and sinus infections
• Minor injuries, like bug bites, sprains and strains
• Skin conditions, like eczema and rashes
• Women’s services, like urinary tract infections (UTIs) and birth control consultations
• Medication refills
• Go to MinuteClinic.com/VirtualCare to learn more and get started

SonderMind^® offers fast and convenient access to high-quality mental healthcare. With an easy-to-use portal, you can schedule either virtual or in-person sessions, message your therapist, submit payments and view your progress over time. Therapy is available for individuals, couples and families of all ages, with over 40 specialties and 60 treatment approaches to meet your unique needs. Go to SonderMind.com to learn more and get started. 

Worldwide Coverage 

No matter where your adventures take you, your Paramount Elite Medicare plan goes with you. The coverage includes limited copays for emergency care, urgent care and emergency ambulance services outside of the United States. Plans have a combined maximum allowance each year for emergency coverage outside of the United States. 

Keeping You Safe

Personal Emergency Response Service (PERS)

Members on certain Paramount Elite plans have access to a medical alert system through NationsBenefits^® in partnership with Connect America^®. This benefit allows members to receive around-the-clock monitoring for greater independence and safety. Your medical alert system provides you with help at the push of a button. If your plan includes this benefit, refer to your Evidence of Coverage to learn about the different PERS devices available.  

Bathroom Safety and Fall Prevention Devices 

Members have a maximum coverage amount of $100 per calendar year for purchasing plan-approved bathroom safety devices from the Nations OTC catalog. This includes items such as bath safety benches, gait belts, handheld shower heads, chrome grab bars, raised toilet seats, toilet safety rails, transfer benches and tub safety bars. For more information about ordering bathroom safety devices, please contact NationsBenefits at 1-877-204-1721 (TTY: 711) between 8 a.m. and 8 p.m. local time. 

Supporting Your Health and Wellness 

Home Meals Program

We provide our Medicare members two meals a day for 14 days after being discharged from an inpatient hospital or skilled nursing facility stay – at no cost to you. 

SilverSneakers^® 

All Paramount Elite members get a SilverSneakers^® fitness membership at no additional cost, with access to thousands of fitness centers across the country. In addition to fitness centers, the program includes cardio classes, access to pools, yoga and virtual fitness classes. 

Wellness Rewards 

All Paramount Elite plans include wellness rewards. When you complete certain important preventive care services, you’ll earn $50. Members with a medical diagnosis of diabetes in the last two years can earn an additional $30.  

Learn More

$0 Annual Physical Exams 

Unlike many Medicare plans, Paramount Elite covers an annual physical exam with your primary care provider at a $0 copay. Paramount Elite also covers the Medicare annual wellness visit at no cost. While an annual wellness visit is very important, it does not include a physical exam component. We’re proud to offer full coverage for both of these important visits.   

We’re Here to Help 

Personal Call Center Representative 

Request your very own personal call center representative. This means you’ll talk to the same person in Member Services every time you call. You’ll enjoy the personalized experience of hearing a familiar voice who knows you and your Medicare health plan. 

Register online or by calling Member Services at 1-833-554-2335 (TTY: 711). 

Live Chat 

It’s a quick, safe and secure way to reach us with your Medicare questions. You can find the Live Chat link on our Contact Us page or when signed in to your MyParamount account.

Paramount Live Chat is available Monday through Friday, 8 a.m. – 5 p.m. EST. 

MyParamount Member Portal 

MyParamount.org is your secure member portal you can access 24/7 with your smartphone, tablet or computer. Sign in to MyParamount.org today to: 

• See details about your recent claims and providers 
• Check your progress toward your deductible and out-of-pocket maximum 
• View, fax or order a new copy of your member ID card 
• Update your contact information 
• Look up preferred drug lists  
• Update your preferences to receive paper or digital Explanations of Benefits 
• Find in-network providers 
• Update your primary care provider (PCP)   
• Send secure messages to Paramount Member Services 
• See personalized wellness reminders 

Sign In