Telehealth Services
Connect Anywhere with a Healthcare Provider
Telehealth appointments allow you to connect with a healthcare provider and obtain needed care through live video chats using a computer or mobile device.
Telehealth Services Available to You
To see what services are available and covered under your plan, check your benefits in MyParamount or call Member Services at the number on your ID card.
MinuteClinic® Virtual Care
MinuteClinic offers virtual healthcare visits (both scheduled and on demand) for adults and children 18 months and older. You can get convenient care within minutes, 24 hours a day, seven days a week, including holidays.
MinuteClinic Virtual Care offers care for the following conditions and more:
- Minor illnesses, like colds, the flu, seasonal allergies and sinus infections
- Minor injuries, like bug bites, sprains and strains
- Skin conditions, like eczema and rashes
- Women’s services, like urinary tract infections (UTIs) and birth control consultations
- Medication refills
- Go to MinuteClinic.com/VirtualCare to learn more and get started
SonderMind®
SonderMind offers fast and convenient access to high-quality mental healthcare.*
With their easy-to-use portal, you can schedule either virtual or in-person sessions, message your therapist, submit payments and view your progress over time. Therapy is available for individuals, couples and families of all ages, with over 40 specialties and 60 treatment approaches to meet your unique needs.
Go to Sondermind.com to learn more and get started.
Frequently Asked Questions on Telehealth
As with any health benefit, how telehealth visits are covered depends on the Paramount plan in which you are enrolled. You can use telehealth on-demand for acute conditions such as a sore throat or sinus infection. You can also schedule a telehealth visit to help manage chronic health conditions such as diabetes or high blood pressure. Behavioral health visits are not covered in on-demand settings.
Note: To see what is covered under your plan, call Member Services at the number on your ID card.
You can make an appointment for a telehealth visit with a provider just like you would a regular office visit. If you need to speak to a healthcare provider right away, you can use an on-demand telehealth service like MinuteClinic Virtual Care™, which is covered by your plan. An on-demand telehealth visit is similar to walking into an urgent care center. You do not need to schedule an appointment.
If you have any questions related to your benefits and estimated costs, please contact Paramount Member Services at the number on your ID card.
Telehealth visits can be done through a smartphone, tablet or computer. Most devices have cameras built in, or you can use a standalone webcam. The healthcare provider you are seeing will let you know what you’ll need to connect for your telehealth visit.
Telehealth visits can be done through a smartphone, tablet or computer. Most devices have cameras built in, or you can use a standalone webcam. The healthcare provider you are seeing will let you know what you’ll need to connect for your telehealth visit.