Cultural Competency for Providers
Cultural competency in health care is the ability for providers to deliver care to patients who have diverse values, beliefs, behaviors and cultures. A culturally competent provider and/or health system recognizes the importance of culture and how the care they provide impacts their community.
Why is Cultural Competency Important?
Cultural competency helps reduce disparities in health care by promoting seamless adaptation of services to meet unique needs throughout the community, including racial and ethnic disparities. It is Paramount's goal, in collaboration with our provider and health system partners, to foster a member centric care model which eliminates disparities based on race, ethnicity, culture, language and other social determinants of health.
What are the Impacts of Being Culturally Competent?
- Increased patient satisfaction
- Increased patient safety
- Increased care efficiency
- Increased a patient’s accountability of their own care
- Increased trust from patient to provider
- Decreased costs
- Decreased care disparities
Resources
- Think Cultural Health
- American Hospital Association
- NCBI
- Tulane University, School of Public Health and Tropical Medicine
- Georgetown University, National Center for Cultural Competence
- U.S. Department of Health and Human Services
CultureVision®
CultureVision® is a mobile-friendly, web-enabled digital learning platform that provides timely, authentic, accessible, and culturally competent content for healthcare providers. CultureVision offers a range of learning tools and resources that support providers.
- Demo video
- Culture Quest - an interactive activity designed to help you become familiar with the structure of CultureVision, so you can quickly and easily navigate the website.
- CultureVision quarterly newsletter - access newsletter issues and sign up to receive the latest issues via email.
- Frequently Asked Questions
Accessing CultureVision: Contracted providers and their staff can access CultureVision for free in conjunction with Medical Mutual. To get started, visit CultureVision.com and enter the dedicated login and password.
Login: MMOH_CV
Password: MMOH_CultureVision
Complete Our Cultural Competency Form
Please use the form below to confirm your cultural competency training, update your information in the Paramount Provider Directory, and learn about CEU opportunities.