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Call Center

The 411 on Paramount's Call Center.

Let Paramount's Call Center assist you in caring for your patients by providing them access to our registered nurses and highly experienced Call Center representatives 24 hours a day, 7 days a week, 365 days a year. Your patients will always reach a live person, never an answering machine.

Cost-effective after-hours service is as easy as 1-2-3.

1. General Answering Service. This is a great option if you want the hospital, nursing home or patients to relay information to you after office hours. We gather all necessary details and deliver them whichever way you choose. Or, if your patient simply needs to cancel an appointment, we can contact your office first thing in the morning.

2. Triage Service. Our phone lines are staffed with registered nurses who combined have over 350 years of experience. They assess patients and suggest appropriate care based on the highly regarded national standards from Schmitt-Thompson. RNs will also contact the physician on call to provide patient summaries when necessary.

3. Triage and Prescription Call-In Service. This service includes our expert triage service as well as a prescription call-in component. This gives registered nurses the ability to call in refills or prescriptions after you and your office staff have gone home.

All calls are recorded, tracked and reported back to physicians as often as you want. These valuable services are available to all specialties, except obstetrics/gynecology and psychiatry services.

Please email or call (419-887-2557) Paramount with questions or to sign up for this service.