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Live Chat

Provider office staff should call Provider Inquiry at 1-888-891-2564.

Welcome to Paramount Live Chat! We are excited to offer you a new way to reach our Member Services team that is convenient for you! Live Chat is a quick, safe and secure way to reach us with your questions. You can chat directly with one of our Member Services Representatives to receive answers on coverage, benefits, claims and more.

Live Chat is available to Paramount members Monday through Friday, 9:00 a.m. to 4:00 p.m. If you prefer to contact us by phone or we are unavailable for Live Chat, you may do so by calling 800-462-3589.

Disclaimer: Paramount Live Chat is available to members only and is subject to Paramount's website terms and conditions of use, and Privacy and Confidentiality policies. Some conversations may be better handled over the phone, and will therefore require our Representative to call you directly. All conversations are archived for training and quality assurance. Live Chat will be unavailable during business recognized holidays.