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How to Report Suspected Fraud, Waste and Abuse

All information received is strictly confidential. Please notify Paramount if you suspect healthcare fraud, waste or abuse against the company by using the following resources:

  • Contact Paramount’s Member Services Department for a confidential discussion at 419-887-2525 or toll free at 1-800-462-3589.
  • TTY services for the hearing-impaired are available at 1-888-740-5670 or 419-887-2526.
  • You can contact the ProMedica Health System Compliance Hotline at 1-800-807-2693.
  • Writing a letter to Paramount Mailing address:
    Paramount Health Care
    Attn: Paramount Compliance Fraud, Waste, and Abuse
    1901 Indian Wood Circle
    Maumee, OH 43537

  • Email Address: paramount.memberservices@promedica.org
  • Confidential fax number: (419) 887-2037

When reporting suspected fraud, please remember to include the names of all applicable parties involved. Specify which person you believe is committing the fraud, identify the dates of service or issues in question and describe in detail why you believe a fraudulent act may have occurred.

If possible, please include your name and telephone number so we may contact you if we have any questions during our investigation.