Let us say we are honored to be your healthcare insurance provider. It’s a responsibility we take very seriously. In fact, every single person at Paramount is dedicated to going above and beyond to make sure you’re satisfied. It’s called our Signature Service Pledge, and you’ll see this commitment to exemplary customer service whenever you interact with our employees.
Here, in our Member Services Department, you can count on us to provide professional and personalized service 100% of the time. We’ll answer your questions about claims, benefits and more in a timely and friendly manner. Making sure you’re happy is as important to us as your health and well-being.
In fact, we are so committed to exceeding your expectations that we have introduced the Member Advisory Council (MAC). The council is designed to enhance the service we provide by putting our members directly in front of our employees. If you would like to participate, or have a question for the MAC, please contact us at ParamountMAC@Promedica.org